We are a well-established private ambulance and patient repatriation company based in Bristol in the South West of England.

We operate 24 hours a day, 7 days a week.

Useful Links:

Capital-Wings Aeromedical
Airtime Charter Bournemouth
Capital Aviation
Luxembourg Air Ambulance
Flight Web
Flight Ambulance International
British Ambulance Association
BMESF

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Falling ill abroad can be a stressful and lonely experience.  On top of the uncertainty and worry of ill-health, it can be difficult to manage unfamiliar procedures, especially if there is a language barrier.  Situations that would be difficult at home can quickly become impossible to deal with abroad.

If you find yourself in this position the first thing to remember is not to panic. There is help out there for you if you know where and how to find it.  It will simply take a little more time and effort to get you home.

Remember

  • Always contact the British Embassy or Consulate as soon as possible.  In cases of ill- health, accident if injury abroad, they will be able to help and advise you and will endeavour to contact your relatives
  • If you are in a European Union country you can use your European Health Insurance card which should give you access to free emergency treatment. Please note that EHI card does not pay for mountain rescue in ski resorts, non emergency treatment or any type of repatriation back to the UK

Points to consider if you are taken ill or injured when overseas

  • Is the medical facility equipped to deal with your medical problems?  Specialist treatment such as ICU or neurological may not be adequate in smaller hospitals
  • Are you getting value for money?  Hospital charges vary widely and you will find it difficult to determine if you are being charged fairly
  • Basic diagnostic equipment such as CT scans may not be available.  The standard of care for the local population may fall far below the standard you would expect
  • In some countries nursing care is not provided. The family have the responsibility for providing clean linen and food etc.  A private nurse may be needed
  • Language barrier may be an issue in all but the big private hospitals, even in the main tourist hospitals
  • You may be asked to guarantee payment using a credit card. There is then a risk that you may be over treated and over investigated
  • Clearly you will want to get home as soon as you can but you may not be fit to travel by conventional method.  Even if discharged from hospital the airline may request medical clearance to be obtained before flying.  It may not be safe to fly without special assistance such as a doctor or nurse escort, a wheelchair, oxygen, medication and other therapies.  Special seating may be necessary especially in the case of limb injury
  • A commercial flight home may not be possible at all and the only safe way for repatriation may be an air ambulance or sometimes even a road ambulance
  • Ambulance transfers to and from the airport may be necessary as well as special arrangements for lifting on and off the plane
  • Admission to a UK hospital may be required for continued treatment of any medical condition. A bed will need to be reserved in advance of the journey home

The professional and experienced staffs at Wings are available day and night to assist with any or all of the above challenges. We have trained linguists who can liaise with local medical staff. We are experienced in assessing medical needs remotely, and we can help you to contain costs and achieve better value for money.  We can arrange medical reports, flights, hotels and ground transportation etc. Above all we are experts in getting people where they need to be - home.

Click here for more information on the range of services we can offer.